|
|
Roles
& Terms |
Definition/Description |
|
Information Officer |
In the
case of the National Department of Settlements it is the Director
General.
The
Information Officer of the National Department of Human
Settlements may
delegate a power or duty conferred or imposed on that
Information Officer by this Act to a deputy Information
Officer of this department.
Any
delegation:
·
must be in
writing;
·
does not
prohibit the person who made the delegation from exercising
the power concerned or performing the duty concerned himself
or herself; and
·
may at any time
be withdrawn or amended in writing by that person. |
|
Deputy
Information Officer(s) |
The
Director General of
Human Settlements must designate such number of
persons as Deputy Information Officers as necessary to render
the National Department of
Human Settlements as accessible as reasonably
possible for requesters of its records.
The
Information Officer of the National Department of
Human Settlements has
direction and control over every deputy information officer of
this department. |
|
Personal Requester |
A
requester seeking access to a record containing personal
information about the requester.
'Personal
information' means information about an identifiable
individual, including, but not limited to:
·
information
relating to the race, gender, sex, pregnancy, marital status,
national, ethnic or social origin, colour, sexual orientation,
age, physical or mental health, well-being, disability,
religion, conscience, belief, culture, language and birth of
the individual;
·
information
relating to the education or the medical, criminal or
employment history of the individual, or information relating
to financial transactions in which the individual has been
involved;
·
any identifying
number, symbol or other particular assigned to the individual;
·
the address,
fingerprints or blood type of the individual;
·
the personal
opinions, views or preferences of the individual, except where
they are about another individual or about a proposal for a
grant, an award or a prize to be made to another individual;
·
correspondence
sent by the individual that is implicitly or explicitly of a
private or confidential nature, or further correspondence that
would reveal the contents of the original correspondence;
·
the views or
opinions of another individual about the individual;
·
the views or
opinions of another individual about a proposal for a grant,
an award or a prize to be made to the individual, but
excluding the name of the other individual where it appears
with the views or opinions of the other individual; and
·
the name of the
individual where it appears with other personal information
relating to the individual, or where the disclosure of the
name itself would reveal information about the individual, but
excluding information about an individual who has been dead
for more than 20 years. |
|
Requester |
·
Any person
making a request for access to a record of the National
Department of Human
Settlements; or
·
only those
public bodies that are exercising a public power or performing
a public function in terms of legislation. |
|
Third
Party |
In
relation to a request for access to a record of the National
Department of Human
Settlements, a third party means:
·
any person
(including, but not limited to, the government of a foreign
state, an international organisation or an organ of that
government or organisation) other than:
o
the requester
concerned; and
o
the National
Department of Human
Settlements;
but for
the purposes of sections 34 of the Act, the reference to
'person' in paragraphs (a) and (b) must be construed as a
reference to a 'natural person'. |
|
Relevant Authority |
In
relation to The National Department of
Human Settlements, the Relevant
Authority means the Minister responsible for the National
Department of Human Settlements or the person designated in writing by
that Minister. |
|
Human
Rights Commission |
Means the
South African Human Rights Commission referred to in section
181 (1) (b) of the Constitution. |
|
Record |
In
relation to the National Department of
Human Settlements, a record means
any recorded information:
·
regardless of
form or medium;
·
in the
possession or under the control of that public body; and
·
whether or not
it was created by that public body. |
|
Days |
"When any
particular number of days is prescribed for the doing of any
act, or for any other purpose, the same shall be reckoned
exclusively of the first and inclusively of the last day,
unless the last day happens to fall on a Sunday or on any
public holiday, in which case the time shall be reckoned
exclusively of the first day and exclusively also of every
Sunday or public holiday"
Interpretation Act, (Act No 33 of 1957. Section 4 "Reckoning
of number of days" |
|
Working Days |
Means any
days other than Saturdays, Sundays or public Holidays, as
defined in section 1 of the Public Holidays Act, 1994 (Act No
36 of 1994) |
The Promotion of Access to
Information Act (PAIA), Act 2 of 2000 (hereafter also called the
Act) came into effect on 9 March 2001, underlining the importance
of access to information for an open, democratic, transparent
society. The Act gives legislative form to section 32 of the Bill
of Rights of the Constitution and should be interpreted as
legislation giving effect to a constitutional right. This right
states:
Access to information
32 (1) Everyone has the right of access to:
(a)
any information held
by the state; and
(b)
any information that
is held by another person and that is required for the exercise of
any rights.
(2) National legislation
must be enacted to give effect to this right, and may provide for
reasonable measures to alleviate the administrative and financial
burden on the state.
The objectives of PAIA are thus:
·
to give effect to
the constitutional right of access to any information as stated
above;
·
to set out
justifiable limitations on the right of access to information
aimed at protecting people's privacy, confidential commercial
information and ensuring effective, efficient and good governance;
·
to balance the right
of access to information with all the other rights in the
constitution;
·
to promote a culture
of human rights and social justice;
·
to establish
mechanisms and procedures to enable persons to obtain access to
records as swiftly, inexpensively and effortlessly as is
reasonably possible;
·
to promote
transparency, accountability and effective governance;
·
to empower and
educate everyone to:
o
understand their
rights in terms of the Act;
o
understand the
functions and operation of public bodies; and
o
effectively
scrutinise and participate in decision-making by public bodies
that affects their rights.
This act overrides any other Acts
or Regulations restricting access to records, except in the
following cases (Section 5, 6, 12):
·
Act 107 of 1998,
National Environmental Management Act, 1998, [Section 31(1) and
31(2)];
·
All records of the
Cabinet and its committees, judicial functions of a court, special
tribunal, or judicial officer or an individual member of
Parliament or Provincial Legislature.
|
NOTE:
The manual does not replace the Act and must be read in
conjunction with the Act and Regulations. |
It is the responsibility of the
South African Human Rights Commission to compile a guide, in an
easily comprehensible form and manner, as may be required by a
person who wishes to exercise any right contemplated in the Act.
This guide will be made available
in all the official languages and be available from the South
African Human Rights Commission by not later than August 2003.
Any enquiries regarding this guide
should be directed to:
|
The
South African Human Rights Commission |
|
Telephone Nr: |
+27 11
484 8300 |
|
Fax Nr: |
+27 11
484 1360 |
|
E-Mail Address: |
PAIA@sahrc.org.za |
|
Postal Address: |
PAIA
Unit: The Research and Documentation Department
Private
Bag 2700
Houghton
2041
|
|
Street Address: |
PAIA
Unit: The Research and Documentation Department
Boundary Road, Isle of Houghton,
Wilds View, Entrance 1
Houghton
JOHANNESBURG
|
|
Website: |
www.sahrc.org.za |
The purpose of this manual is to
inform a person how to obtain access to records held by the
National Department of Human Settlements, giving effect to Section 14 of the
Act.
|
NOTE:
This manual represents only the National Department of
Human Settlements
and does not include information and or records of the various
Provincial Departments. |
In terms of the Act
the Director General of the National Department of Human
Settlements is the
Information Officer and she delegated her power and duties by
designating the following personnel to act as the Information
Officer and Deputy Information Officers respectively:
|
Deputy
Information Officers |
Ms Susan Oelofse
Legal
Representative |
All PAIA issues
will be dealt with by the PAIA Centre.
|
PAIA Centre
Contact Detail |
|
Telephone: |
+27 12 421
1721 |
|
Cell: |
+27 83
453 6748 |
|
Fax: |
+27 86 551
5787 |
|
E-Mail address:
|
susan.neethling@dhs.gov.za |
|
Postal Address:
|
The
Deputy Information Officer: PAIA Centre
National Department of Human Settlements
Private
Bag x644
PRETORIA
Republic of
South Africa
0001
|
|
Street Address:
|
The
Deputy Information Officer: PAIA Centre
Govan
Mbeki House
240
Walker Street
PRETORIA
|
|
Office Hours: |
07:30 - 09:30
09:45 - 12:15
13:00 - 14:30
14:45 - 16:00 |
|
Cashier Hours: |
10:00 - 11:00
14:00 - 14:30 |
|
Website:
|
http://www.dhs.gov.za |
5.2
Functions of the National
Department of Human Settlements
|
Vision |
A
nation housed in sustainable human settlements with access
to socio-economic infrastructure (Strategic Plan Document,
although not yet approved)
|
|
Mission |
To
establish and facilitate a sustainable process that provides
equitable access to adequate housing for all within the
context of affordability of housing and services and access
to social and economic amenities (Strategic Plan Document,
although not yet approved)
|
|
Goals |
The
Department of Human Settlements intents to meet the following
qualitative strategic goals in line with the mission:
(Strategic Plan Document, although not yet approved)
·
To improve
overall service efficiency and become a transformed,
performance-orientated department.
·
To have a
vision and strategic objectives that are at all times
relevant to the political imperatives and the housing
environment.
·
To
proactively guide housing policy development/review by
precise analysis of the housing environment.
·
To be the
leading authority on housing and human settlement
information in the country and to provide speedy,
user-friendly access to information at all times.
|
The
primary role of national government is to “establish and
facilitate a sustainable housing development process” after
consultation with the nine MECs for Human Settlements, and the national organisation representing municipalities (South African Local
Government Association, SALGA).
a.
Broad Functions described in the Housing Code
"In
order to facilitate and establish a sustainable national housing
development process, national government, acting through the
Minister of Human Settlements, must carry out a number of key functions.
These functions are as follows:
1.
Policy:
Determines national policy, including norms and standards, in
respect of housing development;
2.
Goals:
Sets broad national housing delivery goals; facilitates the
setting of provincial housing delivery goals; and, where
appropriate, facilitates the setting of housing delivery goals of
a municipality;
3.
Performance
monitoring:
Monitors the
performance of the housing sector against housing delivery goals
and performance indicators, in co- operation with every MEC;
4.
Capacity
support:
a.
Assists provinces to develop their administrative capacity;
b.
Supports and strengthens the capacity of municipalities to
manage their own affairs, to exercise their powers and perform
their duties in respect of housing development;
5.
Consultation:
Promotes consultation on matters regarding housing development
between national government and representatives of civil society,
the sectors and subsectors supplying or financing housing goods
and services, provincial government and municipalities and any
other stakeholder in housing development;
6.
Communication:
Promotes effective communication in respect of housing
development."
b.
Functions
In addition to the above broad
functions and in support thereof, the Minister of Housing
undertakes the following:
·
To establish a
national institutional and funding framework for housing
development;
·
To negotiate the
apportionment of the State budget for housing development
purposes;
·
To allocate funds
for national housing programmes to provincial governments;
·
To prepare and
maintain a multi-year housing development plan;
·
To establish and
finance national institutions for purposes of housing development;
·
To evaluate the
performance of the housing sector; and
·
To take steps
reasonably necessary to create an environment conducive to enable
all role players and individuals to achieve their respective goals
in respect of housing development.
Further detail on the functions on
directorate level can be obtained from the National Department of
Human Settlements website:
http://www.dhs.gov.za
The primary service that the
department provides is the establishment and maintenance of a
policy and legislative framework required for the facilitation of
a sustainable national housing development process. This objective
culminated in the introduction of the Housing Act, 1997 (Act No.
107 of 1997), the facilitation of a focussed institutional
framework and the National Housing Programmes that direct and
govern the Government’s housing assistance and support programmes.
The department also facilitates the apportionment of the annual
housing allocation to the nine provincial governments for the
execution and funding of the National Housing Programmes and
Provincial Housing Programmes that are consistent with National
Housing Policy.
Housing development realises
within a structured and planned regime and is executed by
provincial governments and municipalities. The decision-making
power regarding National Housing Programmes vests in the members
of the Executive Councils responsible for housing of the nine
provincial governments.
Municipalities may also apply to
the MEC for accreditation to administer National Housing
Programmes and, if successful, it will assume the decision-making
power in respect of the National Housing Programmes.
In addition to the role provincial
governments and municipalities play in regard to housing
development, government has established the following national
institutions to facilitate the specific housing and
housing-related needs of the market:
·
The National Home
Builders Registration Council (NHBRC)
The NHBRC is responsible for the
protection of housing consumers by providing a warranty protection
against defects in new houses. It furthermore regulates the
building industry by facilitating the registration of builders
with the NHBRC and by governing the technical norms and standards
for house construction with the objective to improve quality in
the interests of consumers. All houses to be constructed must be
registered at the NHBRC, and the council will in return provide
specific services to the industry and consumers.
·
The National
Urban and Reconstruction Agency (NURCHA)
NURCHA is primarily responsible
for the provision of bridging-finance guarantees to contractors,
end-user finance guarantees to assist people in the lowest income
categories to access housing credit, and capacity-building grants
to communities to facilitate community development. The
institution is also responsible for a national savings scheme that
assists low-income persons to save towards the goal of gearing
their housing-subsidy funding.
·
The National
Housing Finance Corporation (NHFC)
This institution is a
development-finance institution with the main goal of providing
housing credit on a sustainable manner to low-income earners. To
this end the NHFC undertakes to fund intermediaries to promote
broader access to housing, to build adequate and sustainable
capacity within the organisations it funds, and to enter into
partnerships to pioneer new finance-delivery approaches.
The institution focuses on debt
finance where it makes loans available to established housing
institutions, non-bank lenders and banks for lending to poor
households. It also undertakes equity finance through the
provision of financial-gearing capacity to social housing
institutions and non-banks. The capacity-building objective is
realised through assistance to emerging and new institutions to
enable then to fully participate in the market.
·
The Social
Housing Foundation (SHF)
The SHF focuses on support for the
social housing-institution market. This is achieved by providing
training, advice and technical support to emerging and established
social-housing institutions. It also assists the Minister in the
development of appropriate policy and strategy in respect of the
social-housing dimension. The SHF also facilitates access to donor
funding for the social-housing initiative.
·
SERVCON Housing
Solutions (Pty) Ltd
This institution was established
as part of the joint venture between the banks and the government
to deal with specific non-performing loans and properties in
possession of banks due to defaulting loans, and the abnormality
of the South African housing-credit market that existed in 1994.
SERVCON assists identified defaulting beneficiaries with the
rescheduling of their existing loans, or where affordability
dictates to relocate to alternative affordable housing
opportunities. Linked to this initiative, a separate delivery
institution was created referred to as Thubelisha Homes that
undertakes the construction of right-sized housing units.
To gain access to the services at
the National Department of Human Settlements, requests must be made to the
Director General of this Department
|
Postal Address:
|
The
Director General
National
Department of Human
Settlements
Private
Bag x644
PRETORIA
Republic of
South Africa
0001 |
|
Street Address:
|
The
Director General
Govan
Mbeki House
240
Walker Street
PRETORIA |
5.4
Arrangements/provisions
allowing for a person to be
involved in the formulation of policy and/or the exercise of
powers of the National Department of Human Settlements[Section 14(1)(g)]
National housing policy and
strategy formulation and approval takes place within a structured
process. In this regard the principle of consultation is made
obligatory through the provision of the Housing Act, 1997. The
Minister is primarily responsible for the development of national
housing policy and strategy. This is undertaken through the
consultation process facilitated by the Housing: MINMEC structure.
Housing: MINMEC comprises the Minister of Human Settlements, the nine
members of the Executive Councils responsible for housing of the
nine provincial governments and the South African Local Government
Association (SALGA).
The department does, from time to
time, consult on a broad basis on policy and strategy issues and
such initiatives normally take the form of consultation workshops
and national housing summits.
The fundamental principle remains
that everyone in the country has access to the decision-making
structures through the democratic political dispensation of the
Republic. Notwithstanding this fact, the department is committed
to consult as widely as practically possible regarding future
housing policy and strategy.
The records listed
here are automatically available without a person having to
request access in terms of the Act. These have not yet been
gazetted as prescribed in the Act.
The Deputy
Information Officer can be contacted to get access to these
records:
·
available for inspection in terms of legislation other than this
Act,
·
available for purchase
·
available for copying. There is a fee payable for the copies. (See
par 6.2)
·
available free of charge in certain instances, e.g.
via the National Department of Human Settlements
website:
http://www.dhs.gov.za.
Table 1: Records
automatically available from the National Department of Human
Settlements
|
Subject |
Sub-subject |
|
Standards |
Standards for external services: Financial reporting and
accountability |
|
Standards |
Standards for external services: Strategic guidance on
government direction and priorities |
|
Standards |
Standards for external services: Housing policy and
legislation development and review |
|
Standards |
Standards for external services: Monitoring and impact
assessment |
|
Standards |
Standards for external services: Information provision |
|
Standards |
Standards for external services: Information dissemination and
communication |
|
Standards |
Standards for external services: Capacity Building |
|
Housing Code |
General
§
Minister’s
statement
§
Introduction to the housing code
§
The user
friendly guide |
|
Housing Code: Part 1 |
SA's
National Housing Policy: Navigating South Africa's housing
policy |
|
Housing Code: Part 1 |
SA's
National Housing Policy: Overall approach to housing in South
Africa
§
A Vision
for housing in South Africa
§
The
National Housing Goal
§
A Framework
for a National Housing Policy: Basic points of
departure.
§
Fundamental
principles for housing policy & implementation |
|
Housing Code: Part 1 |
SA's
National Housing Policy: South Africa's housing policy in
Seven Strategies
§
Stabilising
the Housing Environment
§
Mobilising
Housing Credit
§
Providing
Subsidy Assistance
§
Supporting
the People’s Housing Process
§
Rationalising Institutional Capacities
§
Facilitating Speedy Release and Servicing of Land
§
Co-ordinating
state investment in development |
|
Housing Code: Part 1 |
SA's
National Housing Policy: Conclusion - Housing in the bigger
picture
§
Institutional Framework
§
Macroeconomic Environment
§
Demographic
Framework
§
Conclusion:
Opportunities |
|
Housing Code: Part 2 |
Understanding the Housing Act and related administrative
procedures: Introduction
§
Overview of
the Housing Act
§
Framework
of the Housing Act
§
Points of
departure
§
Principles |
|
Housing Code: Part 2 |
Understanding the Housing Act and related administrative
procedures:
§
Roles &
Responsibilities
§
Functions
of National government
§
Functions
of Provincial government
§
Functions
of Local government
Annexure A:
agreement relating to accreditation |
|
Housing Code: Part 2 |
Understanding the Housing Act and related administrative
procedures: Key provisions of the Act
§
National
Norms and Standards
§
Financing
our Housing Programmes
§
Managing
our assets, liabilities, rights and obligations
§
Housing
Information
§
Delegations
|
|
Housing Code: Part 2 |
Understanding the Housing Act and related administrative
procedures: Statutory bodies
§
South
African housing Development Board
§
Provincial
Housing Development Boards |
|
Housing Code: Part 2 |
Understanding the Housing Act and related administrative
procedures: Conclusion
§
Eradicating
past practice
§
Roles of
Government
§
Key
provisions of the Act
§
Statutory
bodies |
|
Housing
Code: Part 3 |
National
Housing Programmes: Introduction
§
Navigating
this part
§
Overview of
national housing programmes |
|
Housing
Code: Part 3 |
National
Housing Programmes: Introduction
§
Navigating
this part
§
Overview of
national housing programmes |
|
Housing
Code: Part 3 |
National
Housing Programmes: Housing Subsidy Scheme - project linked
subsidies
§
Overview
§
Eligibility
and other conditions for project-linked subsidies
§
How
developers apply for project-linked subsidies
§
How the
PHD/MEC judges the project-linked subsidy application
§
After
approval of the project-linked subsidy application
§
Key points
to remember |
|
Housing
Code: Part 3 |
National
Housing Programmes: Housing subsidy scheme / individual
subsidies
§
Overview
§
Eligibility
and other conditions for individual subsidies
§
Non-credit-linked subsidies
§
Credit-linked subsidies
§
Key points
to remember |
|
Housing
Code: Part 3 |
National
Housing Programmes: Housing subsidy scheme / individual
subsidies
§
Overview
§
Eligibility
and other conditions for individual subsidies
§
Non-credit-linked subsidies
§
Credit-linked subsidies
§
Key points
to remember |
|
Housing
Code: Part 3 |
National
Housing Programmes: Housing subsidy scheme / institutional
subsidies
§
Overview
§
Eligibility
and other conditions for institutional subsidies
§
How to
apply for an institutional subsidy
§
How the
PHD/MEC judges the application for an institutional subsidy
§
After
approval of the institutional subsidy application
§
National
housing database
§
Key points
to remember |
|
Housing
Code: Part 3 |
National
Housing Programmes: Housing subsidy scheme / relocation
assistance
§
Overview
§
The Rules
of the Record of Understanding and the Revised Record of
Understanding
§
Right-sizing
§
Relocation
Assistance
§
Rules
regarding occupants who are not the original owners or
borrowers
§
Special
arrangements in respect of borrowers who have vacated their
properties
§
Special
arrangements with respect to aged and disabled persons
§
How to
apply for Relocation Assistance
§
How the
PHDB judges the application for relocation assistance
§
PHDB
administrative guidelines for relocation assistance
§
Key points
to remember |
|
Housing
Code: Part 3 |
National
Housing Programmes: Housing Subsidy Scheme / People's Housing
Process
§
Overview
§
Eligibility
and other conditions for People's Housing Process
§
How to
apply
§
Accessing
the consolidation subsidy via the People’s Housing Process
§
Accessing
the project linked subsidy via the People’s Housing Process
§
Accessing
the institutional subsidy via the People’s Housing Process
§
Accessing
the rural subsidy, informal land rights, via the People's
Housing Process
§
After
Approval
§
Subsidy
Agreement
§
Key points
to remember |
|
Housing
Code: Part 3 |
National
Housing Programmes: Discount Benefit Scheme
§
Overview
§
Eligibility
and other conditions for the Discount Benefit Scheme
§
How to
apply for a Discount Benefit
§
After
approval of a Discount Benefit
§
Administrative guidelines for the Discount Benefit Scheme
§
Termination
of Discount Benefit Scheme
§
Key points
to remember |
|
Housing
Code: Part 3 |
National
Housing Programmes: Hostels redevelopment programme
§
Overview
§
Objectives
of Public Hostels Redevelopment Programmes initiatives
§
Principles
application to the Hostels proposals
§
Form of
Redevelopment
§
Funding of
Redevelopment
§
How to
apply for Public Sector Hostel Redevelopment Funding
§
After
approval
§
Key points
to remember |
|
Housing
Code: Part 3 |
National
Housing Programmes: Housing subsidy scheme / rural subsidy
§
Background
§
Land Tenure
§
The Policy
in regard to Land Tenure
§
Land held
by a community
§
Implementation Agents
§
Project
proposals
§
National
Database
§
Relationships between implementation agent and beneficiaries
§
Identification of land
§
Qualification criteria and amount of subsidy
§
Polygamous
Unions
§
Local
Authority Accreditation
§
Revisions |
|
Policies |
Housing and Policy Strategy for SA |
|
Policies |
Housing White Paper |
|
Legislation |
Housing Amendment Act 2001 (No 4 of 2001) |
|
Legislation |
Housing Act 1997 (No 107 of 1997) |
|
Legislation |
Home Loan and Mortgage Disclosure Act 2000 (No 63 of 2000) |
|
Legislation |
Redetermination of the Boundaries of cross-boundary
Municipalities 2000 (No 69 of 2000) |
|
Legislation |
Housing Consumers Protection Amendment Act 1999 (No 27 of
1999) |
|
Legislation |
Housing Amendment Act 1999 (No 28 of 1999) |
|
Legislation |
Rental Housing Act 1999 (No 50 of 1999) |
|
Legislation |
Housing Second Amendment Act 1999 (No 60 of 1999) |
|
Legislation |
Prevention of Illegal Eviction from and Unlawful Occupation of
Land Act 1998 (No 19 of 1998) |
|
Legislation |
Disestablishment of South African Housing Trust Limited Bill |
|
Legislation |
Community Reinvestment Bill 2001 |
|
Reports |
Job Creation Report
Quarterly reports on the impact of the macro-economy on
housing, levels of savings and micro-finance.
Monitoring of housing support institutions |
|
Guidelines |
Guidelines for Foreign Investors |
|
Frameworks |
Urban Development Framework |
|
Statistics (Selected) |
Houses
completed or Under Construction |
|
Statistics (Selected) |
Total
Subsidies approved |
|
Statistics (Selected) |
Individual
Subsidies approved |
|
Statistics (Selected) |
Top
Structures completed or Under Construction |
|
Statistics (Selected) |
Projects
Approved |
|
Statistics (Selected) |
Projects
Started |
|
Statistics (Selected) |
Projects
with Houses in Progress |
|
Statistics (Selected) |
Housing Deliver Maps per Province |
|
Speeches |
Various |
|
Press Releases |
Various |
|
Contact Details |
Heads of Housing |
|
Contact Details |
Housing Network |
|
Contact Details |
Institutions |
|
Projects |
Per Province |
|
Tenders |
If applicable |
|
Website |
http://www.dhs.gov.za |
·
The Housing Act 1997
(No 107 of 1997).
·
The Labour Relations
Act 1995 (No 66 of 1995 as amended)
·
The Legal Deposit
Act 1997 (No 54 of 1997)
·
The National
Archives of South Africa Act 1996 (No 43 of 1996)
·
The Home Loan and
Mortgage Disclose Act 2000 (No 63 of 2000)
|
NOTE:
The provisions of section 5 of the of the Act make very clear
that PAIA applies to the exclusion of any provision of
any other legislation that prohibits or restricts the
disclosure and which is materially inconsistent with the
object or specific provision of PAIA. [Section 5(5)] |
Access to the
records listed here are those that have to be requested in terms
of the Act. These records can be requested from the National
Department of Human Settlements Deputy Information Officers according to the
request procedures as described in the paragraph below.
Table 2: Records
that can be requested via the Promotion of Access to Information
Act, Act 2 of 2000
|
Subject |
Sub-Subject |
|
Agendas &
Minutes |
|
|
Agreements |
Agreements
Bilateral |
|
Agreements |
Agreements
International |
|
Contracts |
Contracts |
|
Finance |
Departmental Budget |
|
Finance |
Fund Cash
Flow |
|
Finance |
Fund
Expenditure |
|
Finance |
Institutional Funds Report |
|
Finance |
Provincial
Fund Cash Flow |
|
Finance |
Provincial
Fund Expenditure |
|
Finance |
Public
Company Funds |
|
Mandates |
Mandates |
|
Personnel Records |
Advertisements |
|
Personnel
Records |
Appointments |
|
Personnel
Records |
Housing
Records |
|
Personnel
Records |
Injury on
Duty |
|
Personnel
Records |
Leave
Records |
|
Personnel Records |
Pensions |
|
Personnel Records |
Performance Appraisals Records |
|
Personnel Records |
Personnel Selection |
|
Personnel Records |
Promotions |
|
Personnel Records |
Records provided by personnel |
|
Personnel Records |
Remuneration Records |
|
Personnel
Records |
Salary
Scales |
|
Personnel
Records |
Transfers |
|
Plans |
Business
Plans |
|
Plans |
Business
Plans: Housing Institutional |
|
Plans |
Housing
Strategic Plan |
|
Plans |
Human
Resource Plans |
|
Plans |
Human
Resource Programme Plans |
|
Policies |
Frameworks:
Institutional |
|
Policies |
Frameworks:
Legal |
|
Policies |
Frameworks:
Policies |
|
Policies |
Housing
Educational Policy |
|
Policies |
Housing
Policy |
|
Policies |
Monitoring
Criteria |
|
Policies |
Policy
Implementation Status |
|
Policies |
Special
Housing Needs: Disabled |
|
Policies |
Special
Housing Needs: HIV/AIDS |
|
Policies |
Special
Housing Needs: Needs: Elderly |
|
Policies |
Special
Housing Needs: Needs: Orphan |
|
Policies |
Special
Housing Needs: Needs: Street Children |
|
Policies |
Special
Housing Needs: Needs: Youth |
|
Programmes |
AA Programme |
|
Programmes |
Employee Assistance Programme |
|
Programmes |
Empowerment Programmes |
|
Programmes |
HIV/AIDS Programme |
|
Programmes |
Housing
Programme Goals: Local Authorities |
|
Programmes |
Housing
Programme Goals: National |
|
Programmes |
Housing
Programme Goals: Provincial |
|
Programmes |
Housing
Programmes |
|
Programmes |
Housing
Programmes Plans |
|
Programmes |
Human
Rights Programmes |
|
Programmes |
Skills
Development |
|
Reports |
Annual
Report |
|
Reports |
Audit
Reports |
|
Reports |
Committee
Meeting Reports |
|
Reports |
Housing
Programme Reports |
|
Reports |
Human
Resource Programme Plan Reports |
|
Reports |
ODI Funds
Report |
|
Reports |
Policy
Implementation Reports |
|
Reports |
Policy
Performance Reports |
|
Reports |
Quarterly
Reports |
|
Reports |
Special
Programmes Reports |
|
Strategies |
Delivery
Goals: Local Authorities |
|
Strategies |
Delivery
Goals: National |
|
Strategies |
Delivery
Goals: Provincial |
|
Strategies |
Strategy
and guidelines on Capacity Building |
|
Strategies |
Guidance on
Land Usage |
|
Strategies |
Housing
Educational Strategy |
|
Strategies |
Housing
Land Policy |
|
Strategies |
Housing
Land Strategy Rural |
|
Strategies |
Housing
Land Strategy Urban |
|
Strategies |
Housing
Strategies |
|
Strategies |
Internal
Communications Strategy |
|
Strategies |
Media
Communications Strategy |
English will be the formal
communication language with regard to this Act.
The requester must comply with all
the procedural requirements as prescribed in the Act (summarised
hereafter), i.e. all requests, complying with the procedures as
set out below, will be considered and processed.
Access to a record may only be
refused on the grounds of refusal mentioned in the Act. (See par
6.3)
It is recommended that the
requester determine what kind of requester he/she is, because it
has the following implications.
|
Type of Requester |
Description/Definition |
Implication |
|
Personal Requester |
Seeking
access to a record containing personal information about the
requester |
No
Request fee and no deposit on access fee(s) payable |
|
Requester |
Any
person making a request for access to a record of the National
Department of
Human Settlements.
or
Only
those public bodies that are exercising a public power or
performing a public function in terms of legislation |
Request
fee payable and deposit on access fee(s) payable |
|
Requester on behalf of someone |
A person
acting on behalf of another person and making a request on
behalf of that person |
Proof of
the capacity in which the requester is acting on behalf of the
other person must be provided
Request
fee payable |
A request for access must be made
by completing the prescribed National Department of
Human Settlements
request form, paying the request fee and sending it to the Deputy
Information Officer.
·
The request form is
available:
o
As Annex A to this
manual (for completion by hand);
o
Downloadable from
the National Department of
Human Settlements website (http://www.dhs.gov.za)
as part of the National Department of
Human Settlements PAIA Manual;
o
By requesting it to
be forwarded via fax, letter, phone or e-mail from the Deputy
Information Officer;
o
By collecting the
form at the National Department of
Human Settlements reception or PAIA
Centre.
·
The request form can
be completed by hand or electronically when it is downloaded from
the website.
·
A requester with
reading/ writing or other disabilities may make the request
verbally. The verbal request will be written on the prescribed
form and the requester will be provided with a copy thereof.
·
The form must be
signed by the requester.
·
The requester must
sign all additional pages of documentation added to the request
form.
·
The personnel from
the PAIA Centre can also be contacted and will assist in making
the request.
To cut down on administration it
is recommended that the payment of the Request fee of R35.00, with
the exception of a Personal Requester, be attached or included
with the request. The National Department of
Human Settlements will accept
payment by means of cash, postal orders, revenue stamps, credit
card and not-transferable cheques (cheques and postal orders must
be made payable to THE DEPARTMENT OF HUMAN SETTLEMENTS and a clearing
period of 10 working days must be allowed for cheques). (See par
6.2)
Dispatch the completed request
form to the Deputy Information Officer of the National Department
of
Human Settlements, by:
·
posting it to the
postal address provided;
·
delivering it to the
PAIA Centre at the physical address; or
·
faxing it (only if
no request fees are applicable).
It is recommended that the
requester keep a copy of the request for his/her own records.
The National Department of
Human Settlements
Deputy Information Officer:
·
will only process
the request for access once both the:
o
the request form has
been correctly completed, and
|
NOTE:
The Deputy Information Officer may not refuse a request for
access if the prescribed request form has not been completed
correctly or completely,
§
unless the
requester has been notified (PAIA-REQ-01) of the intention to
refuse the request stating the reasons for the contemplated
refusal, and
§
he/ she
volunteers to assist the requester in order to make the
request in a form that would remove the grounds for refusal.
[Section 19(2)] |
o
the request fee
(where applicable) has been paid;
·
has 30 days (where
applicable) to make a decision. An additional 30 days may
be added to the original period to make the decision. The
requester will be informed in writing by post, within 30 days, of
the decision to extend the period; (PAIA-REQ-12)
·
can decide and
notify the requester on the following:
o
to grant the
request (PAIA-REQ-08 or PAIA-REQ-09);
o
To partially
grant/refuse the request (PAIA-REQ-11)
o
notice of fees
payable (if applicable). The record(s) will only be made
available if the Deputy Information Officer has received the
applicable fees; (PAIA-REQ-03)
o
to refuse the
request (PAIA-REQ-10);
|
NOTE:
If a Deputy Information Officer fails to respond within 60
days (including the extended period) to the request it should
be regarded as a refusal and the requester may lodge an
Internal Appeal. [Section 27] |
o
to
transfer/forward the request to the applicable public body or
other government department (PAIA-REQ-02);
o
that a third
party/parties must first be consulted (PAIA-REQ-13);
o
that the record(s)
cannot be found (PAIA-REQ-06); and
o
that access is
deferred, i.e. where the record(s) is to be published
within 90 days (The Heading and nr of Letter). (PAIA-REQ-07)
In terms of the Act there are two
types of fees payable, i.e.:
·
The request fee,
which is a standard once-off fee. The prescribed fee is R35,00.
This fee must be paid before a request can be processed and the
Deputy Information Officer must notify the requester (in writing)
that this fee is payable.
|
NOTE:
The request fee is not applicable in the case of a personal
requester. [Section 22(1)] |
·
The access fees
include reproduction, search, preparation and postal costs where
applicable.
|
NOTE:
If the search and preparation time exceed six hours, a
deposit of one third of the access fee would be payable by
the requester, excluding a personal requester. The Deputy
Information Officer will notify the requester in writing of
the deposit payable. Should the request for access be refused
the Deputy Information Officer must refund/repay the deposit
to the requester. [Section 22(2)(b)] |
The prescribed fees are summarised
in accordance with Part II of the Government Notice (R187)
published in the Government Gazette on 15 February 2002.
|
FEE
DESCRIPTION |
RAND
value |
|
Request Fees [Section 22(8)] |
|
1.
The request fee
payable by every requester, other than a personal requester,
referred to in regulation 7 (2). |
35,00 |
|
Reproduction Fees [Section 15(3)] (apply to the reproduction
of records that are disclosed voluntarily or that are made
available automatically) |
|
2.
The fee for a
copy of the manual as contemplated in regulation 5(c) is R0,60
for every photocopy of an A4-size page or part thereof. |
0,60 per page |
|
3.
The fees for
reproduction referred to in regulation 7(1) are as follows: |
|
a.
For every
photocopy of an A4-size page or part thereof |
0,60 |
|
b.
For every
printed copy of an A4-size page or part thereof held on a
computer or in electronic or machine-readable form |
0,40 |
|
c.
For a copy in a
computer-readable form on:
·
stiffy disc
·
compact disc |
|
|
5,00 |
|
40,00 |
|
d.
For a
transcription of visual images:
·
for an A4-size
page or part thereof
·
for a copy of
visual images |
|
|
22,00 |
|
60,00 |
|
e.
For a
transcription of an audio record:
·
for an A4- size
page or part thereof
·
for a copy of an
audio record |
|
|
12,00 |
|
17,00 |
|
Access
Fees (apply to records requested by means of the PAIA request
form) |
|
4.
(1)The access
fees payable by a requester referred to in regulation 7(3) are
as follows: |
|
|
a.
For every
photocopy of an A4-size page or part thereof |
0,60 |
|
b.
For every
printed copy of an A4-size page or part thereof held on a
computer or in electronic or machine-readable form |
0,40 |
|
c.
For a copy in a
computer-readable form on:
·
stiffy disc
·
compact disc |
|
|
5,00 |
|
40,00 |
|
d.
For a
transcription of visual images
·
for an A4-size
page or part thereof
·
for a copy of
visual images |
|
|
22,00 |
|
60,00 |
|
e.
For a
transcription of an audio record
·
for an A4- size
page or part thereof
·
for a copy of an
audio record |
|
|
12,00 |
|
17,00 |
|
Search
and Preparation Fees |
|
|
f.
To search for
and prepare the record for disclosure, R15,00 for each hour or
part of an hour, excluding the first hour, reasonably required
for such search an preparation |
15,00 per
hour exl 1st hour |
|
Deposit Required [Section 22(2)] |
|
|
4.
(2) For purposes of section 22(2) of the Act, the following
apply: |
|
|
a.
six hours as the
hours to be exceeded before a deposit is payable; and
b.
one third of the
access fee is payable as a deposit by the requester |
|
|
Postal
Fees |
|
|
4
(3) The actual postal fee is payable when a copy of a record
must be posted to a requester |
|
The National Department of
Human Settlements
will accept payment by means of the following methods.
·
Cash.
·
Postal orders.
Postal Orders must be made payable to THE DEPARTMENT OF HUMAN
SETTLEMENTS
·
Revenue stamps.
·
Not-transferable
cheques (a clearing period of 10 days must be allowed). Cheques
must be made payable to THE DEPARTMENT OF HUMAN SETTLEMENTS.
The National Department of
Human Settlements
will, in the case of cash, postal orders and revenue stamps, issue
a receipt. In the case of cheques an interim acknowledgement will
be issued until such time that the cheque has been cleared, after
which a receipt will be issued.
A requester may lodge an Internal
Appeal against, or an application with a court, on the payment of
fees. (See par 6.4)
Since the Act does not apply to
the following, any requests thereof will be refused:
·
The requested record
is a Cabinet record.
·
The requested record
is a Cabinet committee record.
·
The requested record
is a record of judicial functions of a court.
·
The requested record
is a record of a special tribunal.
·
The requested record
is a record of a judicial officer
·
The requested record
is a record of an individual member of Parliament or Provincial
Legislature.
A request may be refused if the
requester hasn't complied with all procedural requirements after
he/she has been notified of the intention to refuse the request by
the Deputy Information Officer.
The Act provides for grounds where
access to a record MUST or MAY be refused.
|
NOTE:
In addition to what must or may be refused, the Act also
stipulates:
·
when access to a
record(s) MAY NOT be refused; and
·
when the
disclosure of a record(s) is MANDATORY in the interest
of the public. [Section 46] |
For the purpose of this manual,
only the grounds on which access to a record MUST BE REFUSED
will be highlighted here.
The Deputy Information Officer
MUST, subject to certain provisions, refuse a request for
access on the following grounds:
·
Mandatory
protection of privacy of a third party who is a natural person,
i.e. if its disclosure would involve the unreasonable disclosure
of personal information about a third party, including a deceased
individual [Section 34(1)].
·
Mandatory
protection of certain records of the South African Revenue Service
(SARS), i.e. the
Information Officer of SARS must refuse a request to a record of
SARS if it contains information that was obtained or is held by
SARS for the purposes of enforcing legislation concerning the
collection of revenue as defined in section 1 of the South African
Revenue Service Act, 1997 (Act 34 of 1997) [Section 35(1)].
·
Mandatory
protection of commercial information of third party,
i.e. the Deputy Information Officer must refuse a request if the
record contains [Section 36(1)]:
o
trade secrets of a
third party;
o
financial,
commercial, scientific or technical information other than trade
secrets of a third party, of which the disclosure could likely
cause harm to the commercial or financial interests of that third
party; or
o
information supplied
in confidence by a third party and the disclosure could put that
third party at a disadvantage in contractual or other
negotiations, or prejudice that third party in commercial
competition.
·
Mandatory
protection of certain confidential information of a third party,
i.e. the Deputy Information Officer must refuse a request if the
disclosure of the record would constitute an action for breach of
a duty of confidence owed to a third party in terms of an
agreement [Section 37(1)(a)].
·
Mandatory
protection of safety of individuals, and protection of property,
i.e. the Deputy
Information Officer must refuse a request if its disclosure could
reasonably be expected to endanger the life or physical safety of
an individual [Section 38(a)].
·
Mandatory
protection of police dockets in bail proceedings, and protection
of law enforcement and legal proceedings,
i.e. the Deputy Information Officer must refuse a request if
access to that record is prohibited in terms of section 60 (14) of
the Criminal Procedure Act, 1977 (Act 51 of 1977) [Section
39(1)(a)].
·
Mandatory
protection of records privileged from production in legal
proceedings, i.e. the
Deputy Information Officer must refuse a request if the record is
privileged from production in legal proceedings unless the person
entitled to the privilege has waived the privilege [Section 40].
·
Mandatory
protection of research information of third party, and protection
of research information of public body,
i.e. the Deputy Information Officer must refuse a request if the
record contains information about research being or to be carried
out by or on behalf of a third party, the disclosure of which
would be likely to expose [Section 43(1)]:
o
the third party;
o
a person that is or
will be carrying out the research on behalf of the third party; or
o
the subject matter
of the research;
to serious disadvantage.
The remedies available against
decisions of the Information Officer or Deputy Information Officer
on a request for access are:
·
an Internal Appeal,
[Section 74 - 77] or
·
an application to
court [Section 78 - 82].
|
NOTE:
Applications to/with a court may only be done after a
requester, personal requester or third party has exhausted the
Internal Appeal procedures. [Section 78(1)] |
'Internal appeal'
means an Internal Appeal to the 'Relevant Authority' in terms of
section 74 of the Act. In the case of the National Department of
Human Settlements, the 'Relevant Authority' is the Minister of
Human Settlements
or
the person designated in writing by the Minister of
Human Settlements.
Internal appeal procedures are
subject to such a mechanism actually being in place within a
public body to facilitate such an Internal Appeal.
A
requester, personal requester or third party may lodge an Internal
Appeal if he/she is not satisfied with the decision made by the
Information Officer or Deputy Information Officer about a request
for access.
·
A requester,
i.e. personal requester, requester, requester on behalf of
someone, may lodge an Internal Appeal against, or an application
with a court on the decision(s) of the Information Officer or
Deputy Information Officer, re:
o
the extension of the
period to deal with a request [Section 26(3)(c]; or
o
the refusal to grant
access [Section 25(3)(c)]; or
o
the payment of fees,
i.e.:
§
a request fee
[Section 22]; or
§
an access fee;
§
a deposit on access
fees [Section 22]; or
o
the form of access
granted [Section 25 (2)(c)].
·
A third
party/parties may only lodge an Internal Appeal against, or an
application with a court on the decision(s) of the Information
Officer or Deputy Information Officer to:
o
grant a request for
access. [Section 49(3)(b)]
|
NOTE:
In this case access to the record may be given only when the
decision to grant the request is finally confirmed [Section
29(9)]. |
For an Internal Appeal to be
lodged, a requester, personal requester or third party should/must
lodge it within a specific time frame after being
notified/informed of the decision of the Deputy Information
Officer. The time frames are as follows
·
A requester
(i.e. personal requester, requester, requester on behalf of
someone), within 60 days that the requester has been informed of a
decision.
·
A third
party/parties, within 30 days after the third party has
been notified that access has been granted.
|
NOTE:
The lodging of a late Internal Appeal may be allowed if a good
reason as to why it is late is provided. If disallowed, the
person lodging the request will receive notification of the
decision [Section 75(2)(a)(b)]. |
Currently no fees are applicable
with regard to Internal Appeals.
To lodge an Internal Appeal the
requester or third party needs to complete the prescribed National
Department of
Human Settlements "Notice of Internal Appeal" form.
·
The Internal Appeal
form is available:
o
As Annex B to this
manual (for completion by hand);
o
Downloadable from
the National Department of
Human Settlements website (http://www.dhs.gov.za)
as part of the National Department of
Human Settlements PAIA Manual;
o
By requesting it to
be forwarded via fax, letter, phone or e-mail from the Deputy
Information Officer;
o
By collecting the
form at National Department of
Human Settlements reception or from the PAIA
Centre.
·
The Internal Appeal
form can be completed by hand or electronically when it is
downloaded from the website.
·
The form must be
signed by the appellant.
·
All additional pages
of documentation added to the Internal Appeal form must be signed
by the appellant.
The completed Internal Appeal form
is to be dispatched to the Deputy Information Officer of the
National Department of
Human Settlements, by:
·
posting it to the
postal address provided;
·
delivering it to the
PAIA Centre at the physical address; or
·
by faxing it.
It is recommended that the
requester keep a copy of the Internal Appeal for his/her own
records.
The following actions will result
from an Internal Appeal:
·
The Deputy
Information Officer must submit the Internal Appeal to the
Relevant Authority within 10 working days.
·
The Relevant
Authority must inform third party/parties involved as soon as
possible, but definitely within 30 days, by the fastest means
possible, after receipt of an Internal Appeal lodged by the
requester against the refusal to grant access. (PAIA-APP-02)
·
The Relevant
Authority must inform the requester involved as soon as possible,
but definitely within 30 days, by the fastest means possible,
after receipt of an Internal Appeal lodged by the third
party/parties against the granting of access. (PAIA-APP-03)
·
The Relevant
Authority must decide on the Internal Appeal as soon as possible,
but definitely:
o
within 30 days after
receiving it from the Deputy Information Officer;
o
within 30 days after
a third party or requester has been informed of an Internal
Appeal; or
|
NOTE:
The third party or requester may, within 21 days after being
informed, make written representations to the Relevant
Authority on why a request should either not be granted or be
granted. [Section 76 (51)] |
o
within 5 working
days after a requester has made written representations on the
Internal Appeal by a third party/parties.
·
If knowledge about
an Internal Appeal has been obtained by other means than by the
Relevant Authority, written or verbal representations should be
made to the Relevant Authority on why the request for access
should be refused.
·
The Relevant
Authority may decide to:
o
confirm the decision
appealed against, or
o
to substitute a new
decision for it.
·
Immediately after
the decision on the Internal Appeal has been made, written
notification of the decision will be given to:
o
the appellant;
(PAIA-APP-04 or PAIA-APP-06)
o
every third party
(if not the appellant); (PAIA-APP-05)
o
the requester (if
not the appellant) (PAIA-APP-05).
|
NOTE:
If the Relevant
Authority fails to give notice of a decision on the appeal
within 30 days it should be regarded as that the Internal
Appeal has been dismissed, and the requester may then apply to
a court. [Section 77 (7)] |
An application may only be lodged
with:
·
the Constitutional
Court;
·
a High Court or
another court of similar status; or
·
a Magistrate's Court
presided over by a magistrate designated in writing by the
Minister of Justice.
|
NOTE:
[Section 79]
·
The Rules Board
for Courts of Law must make and implement the rules of
procedure for court and these rules have to be approved by
Parliament before the publication thereof in the Gazette.
·
Until the rules
of procedure have been made, applications must be made to the
High Court or another court of similar status.
·
Proceedings on
application in terms of section 78 of the Act are civil
proceedings, and the rules of evidence applicable in civil
proceedings apply to this Act. |
A requester, personal requester or
third party may only apply to a court after he/she has exhausted
the Internal Appeal procedures.
A
requester, personal requester or third party may, within 30 days,
by way of an application, apply to a court for appropriate relief.
A requester or personal
requester may apply to a court on the following grounds:
·
being unsuccessful
in an Internal Appeal to the Relevant Authority, including
Internal Appeals where the Relevant Authority failed to give
notice within the stipulated time period;
·
the decision of the
Relevant Authority to disallow the lodging of a late Internal
Appeal;
·
the decision of the
Deputy Information Officer to refuse a request for access;
·
the decision taken
regarding the payment of a request fee, an access fee, or a
deposit on an access fee; or
·
the decision taken
regarding access being granted in a different form than requested.
A third party may apply to
a court on the following grounds:
·
being unsuccessful
in an Internal Appeal to the Relevant Authority, including
Internal Appeals where the Relevant Authority failed to give
notice within the stipulated time period;
·
the decision of the
Deputy Information Officer to grant a request for access;
·
the decision of the
Deputy Information Officer to refuse a request for access;
·
the decision taken
regarding the payment of a request fee, an access fee, or a
deposit on an access fee; or
·
the decision taken
regarding access being granted in a different form than requested.
The court may grant any order that
is just and equitable, including orders:
·
to confirm, amend or
set aside the decision of the Internal Appeal;
·
that the Information
Officer, Deputy Information Officer or Relevant Authority take
action or refrain from taking action within a period mentioned in
the order;
·
to grant an
interdict;
·
to grant an interim
or specific relief;
·
to grant a
declaratory order compensation;
·
as to costs.
In terms of section 6(4)(d) of the
Public Protector Act, as amended, the Public Protector is
competent to investigate on his or her initiative or on receipt of
a complaint or on request relating to the operation or
administration of PAIA, endeavour, in his /her sole discretion, to
resolve any dispute by mediation, conciliation or negotiation, and
advising any complainant on appropriate remedies or by any other
means.
The National Department of
Human Settlements
manual will be updated once a year in March, except in the case of
major changes.
In terms of
Regulation No R. 187 of 15 February 2002, section 4 (1), the
National Department of
Human Settlements manual is available in the
following languages, to be published in the Government Gazette:
·
English.
·
The
other two languages still to be decided.
In terms of
Regulation No R. 187 of 15 February 2002, section 4 (1), the
National Department of
Human Settlements manual is available with:
·
The
National Department of Human
Settlements
A copy of the manual in the
official English is available at the National Department of
Human Settlements (PAIA Centre) for public inspection during office hours.
No fees will be charged for the public inspection of the manual,
but for a copy or part thereof the fees as described in the
paragraph on fees, will be charged.
|
Telephone Nr: |
+27 12
421 1721 |
|
Fax Nr: |
+27 86 551
5787 |
|
E-Mail address:
|
susan.neethling@dhs.gov.za |
|
Postal Address:
|
The
Deputy Information Officer: PAIA Centre
National
Department of Human
Settlements
Private
Bag x644
PRETORIA
Republic of
South Africa
0001 |
|
Street Address:
|
The
Deputy Information Officer: PAIA Centre
Govan
Mbeki House
240
Walker Street
PRETORIA |
|
Office Hours: |
07:30 - 09:30
09:45 - 12:15
13:00 - 14:30
14:45 - 16:00 |
·
The
National Department of Human Settlements website:
http://www.dhs.gov.za
·
Places of legal deposit:
o
Bloemfontein Public Library
|