Profile of Ombudsman

CANDIDATE PROFILE

Themba Mthethwa is a Human Rights Attorney and a versatile executive with a penchant of BEE activism. He has an impressive array of academic credentials and career successes. Strong visionary and analytical skills are the key to his proven track record in creating restructured efficiency and profitable turnarounds. By managing original concepts with workable formulas, he is able to strategise future growth, bottom line saving and harmonious work arenas for his chosen environment. He has been appointed as a Board Member of various entities. He served as General Counsel of the Port Authority of South Africa and represented the Port Authority in various Department of Transport committees. He also served as an Special Advisor to former eThekwini City Manager, Dr Sutcliffe and as an Executive in various entities, including being the Deputy Chief Executive Officer of South African Local Government Association, Chief Executive Officer of the Public Protector South Africa (‘PPSA”) for six years and the Chief Ombudsman of the Community Schemes Ombud Service of South Africa (“CSOS’’). Appointed, currently by the Minister of Human Settlements as the Human Settlements Ombudsman. Mr Mthethwa has a Masters in Business Administration “MBA” from Wits Business School, University of the Witwatersrand.

Themba Mthethwa is a Human Rights Attorney and a versatile executive with a penchant of BEE activism. He has an impressive array of academic credentials and career successes. Strong visionary and analytical skills are the key to his proven track record in creating restructured efficiency and profitable turnarounds. By managing original concepts with workable formulas, he is able to strategise future growth, bottom line saving and harmonious work arenas for his chosen environment. He has been appointed as a Board Member of various entities. He served as General Counsel of the Port Authority of South Africa and represented the Port Authority in various Department of Transport committees.
He also served as an Special Advisor to former eThekwini City Manager, Dr Sutcliffe and as an Executive in various entities, including being the Deputy Chief Executive Officer of South African Local Government Association, Chief Executive Officer of the Public Protector South Africa (‘PPSA”) for six years and the Chief Ombudsman of the Community Schemes Ombud Service of South Africa (“CSOS’’).


Recently appointed by the Minister of Human Settlements, as the Human Settlements Ombudsman. Mr Mthethwa has a Master’s in Business Administration “MBA” from Wits Business School, University of the Witwatersrand. Let me provide a bit of work experience background.

July 2008 – Dec 2008: DEPARTMENT OF MINERALS AND ENERGY
Position: Director: Minerals policy and Regulation

  • Administer the Minerals and Petroleum Resources Development Act 2002, No 28 of 2002 and other applicable legislation to ensure the granting of prospecting and mining rights in terms of the Act;
  • Promote mineral development including urban renewal, rural development and black economic empowerment;
  • Address past legacies with regard to derelict and ownerless mines and enforce legislation regarding mine rehabilitation by means of regulated environmental management plans.
  • Co-ordinate and liaise with national, provincial and local government structures for efficient


2009-2014: He worked as Chief Executive Officer at Public Protector of South Africa, reporting to the Executive Authority (Public Protector and Deputy Public Protector) Duties was to present the Strategic Plans, operational plans and budget to Parliament for approval, Implement transformation and change management processes and initiative, Implement, monitor and evaluate strategic performance management system and report to ensure effective delivery of strategic objectives and appeared before the Portfolio Committee and Submit annual reports and strategic plans to the Justice Portfolio Committee and defend same before the Committee
October 2014- 2017 February worked as Chief Ombudsman at COMMUNITY SCHEMES OMBUD SERVICES (CSOS) SOUTH AFRICA
 

  • Set up CSOS offices from Greenfield to all South Africa’s 9 provinces and National office
  • Set up policies and procedures for dispute resolution and arbitration with Community Schemes
  • Chair advisory council to advise Minister of Settlements on sectional titles
  • Train and educate members of the public and trustees about Community Schemes
  • Take control of all community schemes governance documents
  • Monitor and evaluate effectiveness of external and internal communication, Media Relations and events planning with CSOS
  • Ensure resource utilization in line with best practice in IT, Knowledge Management and accommodation.
  • Facilitate the annual review of the strategy and quality thereof

2017- Present: Appointed by the Minister of Minister of Human Settlements, as the Human Settlements Ombudsman.
Strategic goals as a Human Settlements Ombudsman is to provides a dispute-resolution service for all South Africans; monitor and control the quality of all governance documentation relating to sectional title schemes; and take custody of, preserve and provide public access to scheme governance documentation.
Provide alternative, impartial and transparent services for the resolution of unresolved dispute in community scheme and strive to provide service excellence and transparency to the South African Citizens. As well as promotion of good Governance

  • Improve openness and transparency in the Human Settlements sector
  • Increase public confined in Government
  • Improve efficiency , effectiveness of government operation related to Human Settlements
  • Provide an accessible mechanism for redress in HS Sector
  • Drastically reduce number of Human Settlements related complaints directed to the Minister and external parties such as Presidential Hotline, Public Protector and courts
  • Promote constitutional rights to housing