Mr C J Poole (DA) to ask the Minister of Human Settlements: (1)    Whether, with reference to complaints that the adjudication process of the Community Schemes Ombud Service (CSOS) to deal with disputes takes too long, she has found that the CSOS has the requisite capacity to fulfil its mandate; if not, what steps does she intend to take to ensure that the CSOS is adequately capacitated; if so, what are the (a) reasons that the CSOS takes too long to resolve disputes and (b) further relevant details in this regard;
(2)    What (a) are the full details of the backlog of adjudication cases and (b) is the standard time frame for CSOS to deal with and/or resolve disputes?    
 

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